Casey Honda FAQ

Woman is getting coffee from Honda team member

Before you make a purchase – especially a major one like a car – it’s important to thoroughly vet the dealerships you’re considering buying from. At Casey Honda, we try to be as open and transparent as possible about who we are and what we do. Go ahead, ask us anything! We put together this guide of questions so you can better know our dealership and what we can do for you.

New and Certified Pre-Owned Vehicles

What Types of Vehicles Do You Sell?

You’d be surprised by your options! Our selection includes new Honda cars, SUVs, and trucks, as well as a variety of pre-owned and Certified Pre-Owned Honda models. We also carry non-Honda vehicles to give our customers even more options.

What Are the Benefits of Buying a Honda Certified Pre-Owned Vehicle?

Honda Certified Pre-Owned vehicles are hand-selected, thoroughly inspected, and backed by generous warranty protection. They also include added perks like roadside assistance and a vehicle history report for added confidence.

Can I Custom Order a New Honda?

Yes! If you’re searching for a specific new Honda model, trim, or color that’s not currently in stock, we can help you place a factory order directly through Honda.

Do You Carry Electric or Hybrid Honda Models?

Yes. Our lineup includes advanced hybrid models like the Honda CR-V Hybrid and Honda Accord Hybrid. We can also help you explore our expanding hybrid and electric vehicle lineup.

Financing and Leasing

Can I Apply for Financing Online?

Yes. We make it simple to get pre-approved for Honda financing directly on our website. Fill out our secure online application, and our finance team will contact you with available options.

Should I Lease or Finance My Honda?

Leasing typically offers lower monthly payments and lets you upgrade to a new Honda every few years, while financing builds long-term ownership. We’ll help you decide which fits your needs best.

Will a Lower Credit Score Affect My Purchase?

While your credit score is one factor, it’s not the only one. Our finance experts consider your complete financial picture to help you find an affordable solution that works for you.

Do You Offer Special Financing or Incentives?

Yes. Honda frequently provides limited-time financing and leasing specials, and Casey Honda offers additional dealership-exclusive incentives. Check our website or contact us for the latest offers.

Trade-Ins and Appraisals

Can I Trade in My Old Car When Buying a New One?

Absolutely! Trading in your vehicle is a simple way to reduce your down payment or monthly cost. We use current market data to ensure you receive a fair value for your trade.

Can I Get a Trade-In Estimate Online?

Yes. Use our online valuation tool to receive a quick estimate of your current car’s value. Bring your vehicle in for an in-person appraisal to finalize the amount.

Service and Maintenance

Do You Service Only Honda Vehicles?

No! While we specialize in Honda service, our skilled technicians can also handle maintenance and repairs for most makes and models.

What Maintenance Services Do You Offer?

We provide a full range of maintenance and repair services, from oil changes and tire rotations to brake replacements and diagnostics. We also perform complimentary multi-point inspections during every visit.

Can I Schedule Honda Service Online?

Yes. Our online scheduling tool allows you to easily choose your preferred service time and date. You can also request loaner vehicles or shuttle service if needed.

Do You Offer Genuine Honda Parts and Accessories?

Yes, our parts department carries a wide range of genuine Honda parts and accessories. Whether you’re replacing a component or upgrading your vehicle, we can help.

General Information

Where Is Casey Honda Located?

We’re located in Newport News, VA, and proudly serve drivers across the Hampton Roads area. Visit our website for detailed directions.

What Are Your Dealership Hours?

Our sales department is open seven days a week, and our service department operates six days a week. Check our website for the latest hours before visiting.

Does Casey Honda Offer Pickup and Delivery for Service?

Yes. We provide vehicle pickup and delivery for select maintenance appointments. Contact our service team to confirm availability in your area.

Casey Honda Is Eager to Earn Your Business

This is just a small sample of what makes our Honda dealership in Newport News, VA, stand out from competitors. Do you have any other questions? We’ll gladly answer them when you contact us.